Charity Number:SC053971

Compliance

A fully compliant charity website in the UK must meet standards across accessibility, data protection, fundraising, cookies, and security. Below is a clear, structured list of the required standards, with citations from the Fundraising Regulator and ICO.

✅ Core Standards for a Fully Compliant Charity Website (UK)

1. Accessibility (Legal Requirement)

Your website must comply with WCAG 2.1 AA accessibility standards. This ensures people with disabilities can use your site (screen readers, keyboard navigation, colour contrast, etc.). Public bodies are legally required to meet this standard; charities are strongly expected to follow it as best practice.

Accessibility

2. Data Protection & GDPR Compliance

Presence Ministries is committed to protecting the privacy and personal data of everyone who engages with our community hub, student support activities, and Christian ministry. We fully intend to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we hold could include:

 Demographic information (e.g., age range, student status, postcode)

 Information needed for volunteering, safeguarding, or PVG checks

 Pastoral or wellbeing information that you choose to share with us

Attendance at events, groups, or support sessions

Photographs or media only with consent

Any information required for legal, safeguarding, or charitable reporting.

Information held will comply with legal guidance.

Safeguarding

Statement of Safeguarding – Presence Ministries Dundee.

Presence Ministries is a faith-based organisation committed to the principles of safeguarding both children and vulnerable adults who may be at risk of harm or abuse: This statement is made in relation to individuals attending events and or ministry.

They will do this by ensuring leaders and volunteers have up to date PVG’s in place that clears them as suitable to work with either children and or vulnerable adults. This is in line with Scottish Government and the 4 nations legislative requirements. To appoint a barred person is to commit a criminal offence.

Presence ministries accept they have a responsibility to navigate where known a response to those who may pose a risk but are not either staff or volunteers.

All staff and volunteers will be provided with training on safeguarding, to enable them to recognise potential abuse and what action should be taken when. Staff will be expected to be confident in navigating challenging and problematic situations well.

There will be an appointed safeguarding lead: This is currently Virginia Baxter also known as Virginia Bell. VirginiaBell657@gmail.com .

Presence Ministries subscribes to CSS specialist provision to support them navigate problematic situations well.

Presence Ministries upholds the following definition: Safeguarding means protecting an individual’s right to live in safety free from abuse and neglect.

They accept there are multiple forms of abuse and that this can be either intentional or unintentional. Knowing this they will seek to navigate each situation well.

Where concerns come to light – guidance should be sought from the safeguarding lead on what should happen next.

However, if an individual does not feel this is not the correct route due to the nature of the concern, they can contact:

The Charity Commission on 01925757887.

The Police on 999.

Children’s Social Services Dundee – 01382 438300

 

Adult services Dundee – 01382 438300 Who will guide them accordingly.

If it becomes necessary for Presence Ministries to contact either Social Services or the Police due to a concern regarding an individual attending events, they will only do this after a discussion with the parties concerned.

Where the risk is felt to be clearly immediate, and there is a potential for harm to life, but permission not given. Then Staff and volunteers will respond in line with a duty care and the Police and or Social Services will be contacted for them to decide on the course of action.

V.A. Baxter/Bell 3.03.2025

Complaints

please send us an email outlining your concerns or speak with a core team member who will do their best to address your concerns.  

We will do our best to get back to you within 5 working days or beforehand if the need is indicated.       

Equality, Diversity & Inclusion statement:

For – Presence Ministries Hub Dundee – 9 Dock Street

Equal Opportunities Statement

Community Café element of our service:

1. Purpose

Our Christian community café is committed to reflecting the love, welcome, and dignity taught by Jesus Christ. We aim to provide a safe, inclusive, and respectful environment for all customers, volunteers, and staff. This policy sets out our commitment to equality, diversity, and fair treatment in line with the Equality Act 2010.

Christian Ethos

As a Christian organisation, our work is shaped by values of compassion, hospitality, justice, and respect. We believe every person is made in the image of God and deserves to be treated with dignity, regardless of background or belief.

Where a Genuine Occupational Requirement (GOR) exists—for example, roles involving spiritual leadership, prayer, or representing the Christian ethos—these will be clearly stated in role descriptions, in accordance with UK equality law.

Our Commitment to Equality

We are committed to ensuring that no person is treated less favourably or discriminated

against based on:

Scope

This policy applies to:

5.1 Service Delivery

Recruitment & Volunteering

5.3 Behaviour & Conduct

All volunteers and staff must:

Harassment, bullying, or discriminatory behaviour will not be tolerated and may result in disciplinary action or removal from volunteering.

5.4 Training

We will provide training on:

Legal Framework

This policy aligns with:

8. Review

This policy will be reviewed annually or sooner if legislation or organisational needs change.

As a Christian organisation, the café is founded upon and guided by the doctrinal beliefs and values of the church. These beliefs inform the ethos within which services are delivered and within which staff and volunteers operate. The Equality Act 2010 permits religious organisations to apply a Genuine Occupational Requirement (GOR) for certain roles where spiritual leadership is a required skill.

The Trustees acknowledge their statutory responsibilities under the Equality Act 2010, associated regulations, and relevant Charity Commission guidance. In fulfilling these duties, the organisation is committed to ensuring that no individual—whether an employee, volunteer, service user, contractor, or member of the public—is subjected to unlawful discrimination, harassment, or victimisation on any protected grounds.

The Trustees retain ultimate responsibility for ensuring that this policy is implemented, monitored, and reviewed at appropriate intervals to maintain compliance with current legislation and best practice in the governance of faith-based charitable organisations.

Full Governance

as an organisation we are still working towards achieving the necessary compliance for a small charity, but we are working on it.    

A fully compliant charity website in the UK must meet standards across accessibility, data protection, fundraising, cookies, and security. Below is a clear, structured list of the required standards, with citations from the Fundraising Regulator and ICO.

✅ Core Standards for a Fully Compliant Charity Website (UK)

1. Accessibility (Legal Requirement)

Your website must comply with WCAG 2.1 AA accessibility standards. This ensures people with disabilities can use your site (screen readers, keyboard navigation, colour contrast, etc.). Public bodies are legally required to meet this standard; charities are strongly expected to follow it as best practice.

Accessibility

2. Data Protection & GDPR Compliance

Charities process personal data when handling donations, mailing lists, volunteer sign‑ups, and contact forms. Under GDPR, you must:

3. Fundraising & Marketing Compliance

If your website collects donations or supporter details, you must follow:

Recent updates (2026) allow charities to use a “charitable purposes soft opt‑in” to email supporters who have shown interest, without prior consent — but only if strict conditions are met.

Your website must therefore include:

4. Cookie Compliance (PECR)

If your site uses cookies (analytics, tracking, embedded video, etc.) you must:

This is required under the Privacy and Electronic Communications Regulations (PECR).

5. Security Standards

Your website must meet basic cybersecurity standards:

These are essential for GDPR compliance and donor trust.

These are essential for GDPR compliance and donor trust.

6. Legal & Governance Requirements

A compliant charity website must also include:

Compliance Area

Accessibility

Data Protection

Fundraising

Marketing

Cookies

Security

Legal Info

Required Standard

WCAG 2.1 AA

GDPR

Code of Fundraising Practice

ICO direct marketing rules

PECR

HTTPS, PCI-DSS

Charity number, address

Why It Matters

Ensures inclusive access
Legal requirement for handling personal data

Required for donation and supporter engagement

Controls email, SMS, and digital outreach

Requires consent for tracking cookies

Protects donor data and prevents breaches

Required for transparency and trust

Would you like me to create:

write out for a compliant web site

Here is a fully written‑out, copy‑and‑paste‑ready compliance framework for a UK charity website. It follows WCAG 2.1 AA, GDPR, PECR, Fundraising Regulator, and OSCR expectations — written in clear, practical language you can use directly in project documents, governance papers, or web briefs.

Compliant Charity Website Requirements (UK)

A complete, implementation‑ready specification

1. Accessibility (WCAG 2.1 AA)

Your website must be accessible to all users, including people with disabilities. A compliant site must:

2. GDPR & Data Protection Compliance

A compliant charity website must follow UK GDPR and ICO guidance. This includes:

Privacy Notice

Your website must display a clear Privacy Notice explaining:

Consent & Forms

All forms (contact, volunteer, newsletter, donations) must:

Data Security

Your site must:

3. Cookie Compliance (PECR)

If your site uses cookies, you must:

Essential cookies (e.g., for login or shopping carts) do not require consent.

4. Fundraising & Donations Compliance

If your charity collects donations or supporter details, your website must follow:

Code of Fundraising Practice

Include:

Marketing Rules (ICO)

If you send emails or SMS:

5. Legal & Governance Requirements

A compliant charity website must display:

If you sell goods or services, you must also include:

6. Security & Technical Standards

Your website must:

7. Content Standards

Your website should:

8. Optional but Strongly Recommended

These increase funder confidence and user trust:

Complete Compliance Checklist (Copy & Paste)

Accessibility

GDPR

Cookies (PECR)

Fundraising

Legal

Security

If you want, I can now produce:

Just tell me which one you want next.

A fully compliant website checklist for your Dundee charity? A privacy policy, cookie policy, or fundraising statement written in accessible, funder‑friendly language?

Great — let’s get this into a clean, copy‑and‑paste‑ready format you can use immediately for your Dundee charity. Below are three fully written resources, each in accessible, funder‑friendly language:

  1. A fully compliant website checklist
  2. A Privacy Policy
  3. A Cookie Policy
  4. A Fundraising & Donations Compliance Statement

All written to UK standards (OSCR, ICO, PECR, Fundraising Regulator, WCAG 2.1 AA).

1. Fully Compliant Website Checklist (UK Charity)

For: Dundee‑based charities working with vulnerable groups, students, or community cafés

Accessibility (WCAG 2.1 AA)

GDPR & Data Protection

Cookies (PECR)

Fundraising & Donations

Legal & Governance

Security

2. Privacy Policy (Funder Friendly, Accessible Language)

For: [Charity Name], Dundee, Scotland

Privacy Policy

[Charity Name] is committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it safe.

1.Who We Are

[Charity Name] Registered Charity Number: [Number] Registered Address: [Address] Contact: [Email]

2.What Information We Collect

We may collect:

3.Why We Collect Your Data (Lawful Basis)

We use your data to:

Our lawful bases include consent, legitimate interests, legal obligation, and contract.

4.How We Store and Protect Your Data

5.Sharing Your Data

We may share data with:

We do not share your data for marketing by other organisations.

6.Your Rights

You can:

Contact us at [email] to make a request.

7.How Long We Keep Your Data

We keep data only as long as necessary for legal, financial, or safeguarding reasons.

8.Contact Us

If you have questions about this policy, email [email].

3. Cookie Policy (PECR Compliant)

For: [Charity Name], Dundee

Cookie Policy

Our website uses cookies to improve your experience. This policy explains what cookies are, how we use them, and how you can control them.

1.What Are Cookies?

Cookies are small files stored on your device when you visit a website. Some are essential; others help us understand how people use our site.

2.Types of Cookies We Use

Essential cookies These allow the site to function (e.g., security, forms). They do not require consent.

Analytics cookies (optional) These help us understand how visitors use the site. We only use them if you give consent.

Third‑party cookies Embedded content (e.g., YouTube, maps) may set their own cookies.

3.Your Choices

When you first visit our site, you can:

Analytics cookies are blocked until you give consent.

4.How to Contact Us

For questions about cookies, email [email].

5.Fundraising & Donations Compliance Statement

For: [Charity Name], Dundee

Fundraising & Donations Statement

[Charity Name] follows the Code of Fundraising Practice and is committed to honest, respectful, and transparent fundraising.

1.How We Use Your Donation

Your donation supports our charitable work, including:

We do not use aggressive fundraising methods.

2.Your Rights as a Supporter

You can expect:

3.Gift Aid

If you choose to add Gift Aid, we will claim it only on eligible donations and keep accurate records.

4.Complaints

If you have concerns about our fundraising, you can contact us at [email]. If you are not satisfied, you can contact the Fundraising Regulator.

5.Fundraising Preference Service

You can use the Fundraising Preference Service to stop direct marketing from us at any time.

If you want, I can now tailor all of these specifically for:

Just tell me the charity name and I’ll customise everything.